Policies and Procedures
My requirements of
clients:
1. Sessions
begin and end at scheduled times.
Sessions begun late due to the client arriving late, end at the
appointed time and are full price.
2. If
cancellations are necessary, please give 24-hour notice or you are charged
for the appointment, unless the appointment can be filled. Emergency cancellations are determined at
the practitioner’s discretion.
3.
It is the client’s
responsibility to provide an accurate health history and subsequent updates as
deemed necessary by the practitioner.
4. Full payment is due at time service is rendered. No assignment of benefits or third party reimbursement is accepted.
5. $20.00 service charge for each returned check.
6. Be
present (not under the influence of alcohol or drugs).
7. Be clean,
having showered same day as the session.
8. Do not
eat a heavy meal less than two hours prior to the session.
9. Sexual
harassment is not tolerated. If the
practitioner’s safety is compromised, the session is stopped.
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What clients can expect from me:
1. I
provide my clients with a competent and professional session each time they
come for an appointment, addressing the client’s specific needs for that
session.
2. I am available by appointment. Clients may reach me by voicemail or email.
3. I make every reasonable effort to return calls within 24 hours unless I am otherwise predisposed.
4. Clients
are treated with respect and dignity.
5. I charge a fair price for my services and offer a sliding fee scale when appropriate.
6. Gift
certificates are available upon request.
7. A series of sessions, paid in advance, will be eligible for a discount.
8. Appointments for initial clients accepted. Referring client and new client will receive $10.00 off session (limit one per new client, unlimited referring client). Referral must be mentioned at the time the appointment is made.
9. Payment is due at the time of service unless other arrangements have been made prior to treatment. I accept cash or personal checks.
10. I
do not provide direct billing for insurance unless I am a
Preferred Provider (PPO) with them. I will gladly assist clients in filling
out the appropriate forms.
11. If
appointments are made more than two weeks in advance, appointments are
confirmed the day before the session.
12. I
perform services for which I am qualified (physically and emotionally) and
able to do, and refer to appropriate specialists when work is not within my
scope of practice and/or not in the client’s best interest.
13. I make every reasonable effort to keep accurate records and review charts before each session.
14. I
endeavor to customize my treatment to meet the client’s needs.
15. I
stay current with information and techniques by reading, receiving regular
sessions (of the same service I provide) and attending annual workshops and
seminars.
16. I
respect all clients regardless of their age,
gender,
race, national origin, sexual orientation, religion, socio-economic status,
body type, political affiliation, or state of health.
17. Privacy
and confidentiality are maintained at all times.
18. If I need to cancel an appointment, I do so
within 24 hours whenever possible. If an emergency arises and I cannot keep
an appointment, I provide a 50 percent discount with a client’s next
session. For non-emergency
cancellations of less than 24 hours, the next session is at no charge.
19. My equipment and supplies are clean and
safe.
20. Personal
and professional boundaries are respected at all times.
21. If
a client is dissatisfied with a treatment, and no other arrangement can be
agreed upon, a 50 percent refund of the treatment is honored.
22. Clients
are draped with a sheet or towel at all times during the session. Only the parts of the body being worked on
are exposed at any time. The genitals
are never exposed or massaged.
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